Refund policy

Due to the perishable nature of our products, including stone crab claws, lobster tails, shrimp, and key lime pie, we do not accept returns, refunds, or cancellations on any order that has shipped. All orders are shipped via FedEx Priority Overnight to ensure freshness, and we're unable to ship to P.O. Box addresses.

If your order arrives damaged, spoiled, or otherwise not as described, please contact us at info@vinnysstonecrabs.com within 24 hours of delivery with photos of the issue, and we'll work with you to make it right.

For local delivery orders within Broward County, the same no-refund policy applies once your order has been delivered.